Privacy Policy – win7 Pakistan Betting Platform

1. Who We Are

win7 is an online sports betting and gaming platform operating at win7.st, providing services to players in Pakistan. References to "win7", "we", "us" or "our" throughout this Privacy Policy all refer to the win7 platform and its operating entity.

win7 is the data controller in respect of the personal data you provide when registering and using the platform. This means win7 determines the purposes and means of processing your personal information as described in this policy.

This policy applies to all personal data collected through the win7 website, including data collected during account registration, deposits, withdrawals, betting activity, casino and bingo participation, bonus claims and any communications with win7 support.

2. Data We Collect

win7 collects the following categories of personal data from registered players and visitors:

win7 does not collect sensitive personal data such as religious beliefs, ethnicity or medical information. Financial data collected is limited to what is required to process deposits and withdrawals in PKR and to comply with KYC obligations.

3. How We Collect Your Data

win7 collects personal data through the following channels:

• Direct registration: When you create a win7 account, you provide identity and contact data directly through the registration form.
• KYC submission: When you submit verification documents to complete identity verification, win7 collects and stores those documents securely.
• Deposits and withdrawals: Payment method details and transaction records are captured whenever you deposit via JazzCash, Easypaisa, Raast, Bank Transfer, cards or mobile wallets, and when you make withdrawal requests.
• Platform usage: Technical and usage data is collected automatically when you browse or use win7 — including bet placement, casino game sessions, bingo participation and page navigation.
• Cookies and similar technologies: win7 uses cookies and session tracking to maintain your login state, remember preferences and improve platform performance. See the Cookies section below.
• Communications: When you contact win7 support via email, we retain records of those communications to resolve queries and improve service quality.
• Third-party payment processors: Transaction confirmation data may be received from payment processors when your deposit or withdrawal is completed.

win7 does not purchase data from data brokers or collect data from social media profiles without your explicit consent.

4. Why We Use Your Data

win7 uses your personal data for the following specific purposes:

• Account management: To create, maintain and secure your win7 account, including login authentication and account recovery.
• Identity verification (KYC): To verify your identity and age as required before processing withdrawals or at any point where verification is necessary.
• Processing transactions: To handle deposits in PKR via JazzCash, Easypaisa, Raast, Bank Transfer and cards, and to process your withdrawal requests accurately and securely.
• Delivering the service: To allow you to place bets on cricket, PSL, T20 internationals, football, esports and other markets; to provide access to casino, slots, live casino and bingo; and to credit bonuses from active promotions on win7.
• Customer support: To respond to your queries, resolve disputes about bet settlements and assist with deposit or withdrawal issues.
• Fraud prevention and security: To detect and prevent fraudulent activity, multi-accounting, bonus abuse, money laundering and other prohibited behaviour on the platform.
• Responsible Gaming compliance: To monitor betting patterns that may indicate problem gambling behaviour, and to enforce self-exclusion or deposit limit settings you have activated.
• Legal and regulatory obligations: To retain records and respond to any lawful requests from competent authorities where required.
• Platform improvement: To analyse usage patterns and improve the win7 website, betting interface, casino experience and mobile performance.
• Marketing communications (with consent only): To send you information about promotions, PSL betting offers, casino bonuses and win7 news — only if you have opted in. You can opt out at any time.

5. Legal Basis for Processing

win7 processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to deliver the services you signed up for — including running your account, processing bets and handling PKR transactions.
• Legitimate interests: win7 has a legitimate interest in preventing fraud, securing the platform, detecting prohibited behaviour and improving service quality — provided those interests do not override your privacy rights.
• Legal obligation: Certain data must be retained to comply with applicable laws and to respond to lawful requests from authorities, including KYC-related document retention.
• Consent: For optional purposes such as marketing emails and SMS notifications, win7 will only process your data if you have given clear, affirmative consent. This consent can be withdrawn at any time without affecting your ability to use win7.

6. Who We Share Data With

win7 does not sell your personal data. We may share your information with the following categories of trusted third parties strictly for the purpose of operating the platform:

• Payment processors: JazzCash, Easypaisa, Raast, bank partners and card processing services — to process your deposits and withdrawals in PKR.
• Identity verification providers: Third-party KYC services that help win7 verify your identity and age in line with our verification requirements.
• Technology and hosting providers: Cloud hosting and infrastructure providers that host the win7 platform and store data securely on win7's behalf.
• Analytics providers: Service providers that help win7 understand how players use the platform — data shared with analytics providers is aggregated or pseudonymised where possible.
• Game software providers: Casino and slot game studios whose software powers the win7 casino section may receive limited session data necessary to operate individual game rounds.
• Legal and regulatory authorities: win7 may disclose personal data to competent authorities when required to do so by law or in response to a legitimate legal process.

All third parties who process data on win7's behalf are required to handle your data with the same level of care described in this policy and to use it only for the specified purpose.

7. Cookies & Tracking Technologies

win7 uses cookies and similar tracking technologies to operate and improve the platform. Here is what each type of cookie does on win7:

• Essential cookies: Required for win7 to function — these maintain your login session, remember your account state and ensure the platform works correctly. These cannot be disabled without affecting your ability to use win7.
• Performance cookies: Collect anonymous data about how pages are used on win7 — which pages load slowly, which features are used most often and where errors occur. This helps the team improve the platform experience.
• Preference cookies: Remember your settings on win7 such as preferred language, odds format and notification preferences so you do not have to reset them on every visit.
• Analytics cookies: Help win7 understand visitor behaviour in aggregate — total sessions, device types, traffic sources and similar metrics — without identifying individual players.

You can manage cookie preferences through your browser settings. Disabling essential cookies will affect your ability to stay logged in and use win7 normally. win7 does not use cookies to serve third-party advertising.

8. Data Retention

win7 retains your personal data for as long as your account is active and for a reasonable period thereafter, in line with the following guidelines:

• Account and betting data: Retained for the duration of your account and for a minimum of 5 years after account closure, to allow for dispute resolution, fraud investigation and compliance with any applicable legal obligations.
• KYC documents: Identity documents submitted during verification are retained for a minimum of 5 years from the date of submission, or longer if required by law.
• Transaction records: All PKR deposit and withdrawal records are retained for a minimum of 5 years to support financial reconciliation and compliance requirements.
• Support communications: Email and support ticket records are retained for 2 years from the date of the last interaction, to support quality assurance and dispute resolution.
• Marketing consent records: Records of your consent to marketing communications are retained for as long as the consent is active and for 1 year after withdrawal of consent.

After the applicable retention period, win7 securely deletes or anonymises your personal data so that it can no longer be linked back to you as an individual.

9. Your Rights

As a win7 player, you have the following rights in relation to your personal data:

• Right of access: You can request a copy of the personal data win7 holds about you.
• Right to correction: If any data held about you is inaccurate or incomplete, you can ask win7 to correct it.
• Right to deletion: You can request that win7 delete your personal data, subject to any legal retention obligations and ongoing account activity.
• Right to restrict processing: In certain circumstances you can ask win7 to limit how your data is used while a concern is being investigated.
• Right to withdraw consent: For any data processing based on your consent — such as marketing communications — you can withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing that took place before the withdrawal.
• Right to data portability: You can request that win7 provide your personal data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact win7 support at [email protected]. win7 will respond to all data rights requests within 30 days of receipt. We may need to verify your identity before processing your request.

10. Children's Privacy

win7 is strictly an adult platform for users aged 18 and above. win7 does not knowingly collect personal data from anyone under the age of 18. If a player is found to be under 18, their account will be immediately suspended, all data will be handled in line with applicable law and any deposits will be returned to the payment source used.

If you are a parent or guardian and believe your child has registered on win7 without your knowledge, please contact win7 support immediately at [email protected] so the account can be reviewed and closed. win7 takes underage access to the platform very seriously and acts on such reports without delay.

11. Security Measures

win7 implements a range of technical and organisational security measures to protect your personal data:

• SSL/TLS encryption: All data transmitted between your browser or device and the win7 platform is encrypted using industry-standard SSL/TLS protocols.
• Password hashing: Account passwords are never stored in plaintext. win7 uses strong cryptographic hashing to protect your login credentials.
• Secure payment handling: Financial data for JazzCash, Easypaisa, Raast and bank transfers is processed by PCI-compliant payment processors. win7 does not store full payment credentials on its own servers.
• Access controls: Access to personal data within win7's internal systems is restricted to staff who need it to perform their role, and is protected by role-based access control and authentication requirements.
• Regular security reviews: win7 conducts periodic reviews of its data handling practices and technical infrastructure to identify and address potential vulnerabilities.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your personal data, win7 will notify affected players promptly and take immediate steps to contain the breach and mitigate its impact.

12. Third-Party Links

The win7 platform may occasionally reference related pages or features. Where any content links to third-party services — such as game providers' information pages — win7 is not responsible for the privacy practices or content of those third-party sites. win7 recommends that you review the privacy policy of any third-party service you visit separately from win7.

win7 does not display third-party advertising banners or embed social media tracking pixels that would allow external platforms to collect data about your activity on win7 without your knowledge.

13. Changes to This Policy

win7 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable legal requirements. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes that affect how win7 uses your personal data, registered players will be notified via the email address on their account where reasonably practicable. Continued use of win7 after a policy update constitutes acceptance of the revised Privacy Policy.

win7 encourages you to review this page periodically so you are always informed about how your data is being handled.

14. Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how win7 has handled your personal information, you can reach the win7 team through the following channel:

When contacting win7 about a data rights request, please include your registered email address and a brief description of your request so we can locate your account and respond efficiently.